Exchange, Return and Refund Policy
All our Mava gear undergoes serious testing and every single product is carefully selected before it reaches you. If, however, you received an unlucky product rest assured we've got you covered with a 30-day money-back guarantee.
To be eligible for a return you simply have to provide the proof of purchase and send back your item in its original packaging.
Please contact us at email@example.com to arrange a return or an exchange with the following information:
- Order ID
- Shipping Address
- Correct Size and Color
All Mava products are fulfilled automatically once you submit the orders online. If, however, you have ordered the wrong size rest assured all Exchanges are FREE of charge.
Acceptable reasons for exchange are the following:
- Wrong Size
- Wrong Color
Eligibility for Exchange:
- Exchange should be made within 30-days after the date of purchase.
Returns and Refunds
For Returns and Refunds, all you have to do is send the product back to us and we’ll refund your full purchase. Shipping Rates will apply.
Mava Sports customers enjoy FAST, FREE STANDARD SHIPPING on all orders above $75! No promo code required – free standard shipping is automatically applied at checkout.
*Free standard shipping is a limited promotion.
When to expect your order based on the shipping method:
+ View 2-Business Day Shipping table
Order before 1pm PT on: Expect it: Sunday Wednesday Monday Thursday Tuesday Friday Wednesday Monday Thursday Tuesday Thursday Wednesday Thursday Wednesday
+ View Standard shipping table
Order before 1pm PT on: Expect it: Sunday Friday Monday Friday Tuesday Monday Wednesday Tuesday Thursday Wednesday Thursday Thursday Thursday Friday
Please note that shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All shipping requires up to one day of processing prior to being shipped from our warehouse.
Mava Sports offers free standard shipping for all orders over $75*.
Choose one of these shipping methods at checkout for your product(s).
- Standard shipping (5-7 business days) $5.95
- Expedited shipping (2-3 business days) $8.95
- Once your order has been placed and processed, you’ll receive a confirmation email containing your order number, your shipping address and order summary. Please keep this e-mail for your records – it contains your order number.
- If any items in your order become out of stock, we will immediately notify you via email and present you with the best available options.
- The delivery dates may vary due to carrier shipping practices, delivery location, and the items you order.
- Some of our products may be delivered in separate packages. If you don’t receive your entire order in one delivery, rest assured that the missing items will be delivered in no more than one day apart.
If you would like to track your order, you will need to contact us via email at firstname.lastname@example.org or using the Live Chat on our website, and we’ll give you the tracking number for your order.
Expedited Shipping options are not available for orders to Hawaii, Alaska, US Territories and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
Rest assured that we’re always here for you and we’ll help you with any questions, concerns or suggestions that you might have.
We cannot be held responsible for delays in shipping times during Christmas period & New Years Eve (10th December- 4th January) & any other National Holidays. We are sorry for any delays and we thank you for your understanding.
Free shipping on orders over $75
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